- #Nextiva support provision polycom install
- #Nextiva support provision polycom full
- #Nextiva support provision polycom software
- #Nextiva support provision polycom password
These devices are not guaranteed to be supported on 8x8 service. The model number is listed on the label on the bottom of the phone.Īccommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis.
If you are not sure which phone model you have, please check the underside of the phone. 8x8 supports only the Poly phone models listed here. Self-signed certificates are not supported. Model: VVX 411 OnSIP-KIT High Definition: Yes Protocols Supported: SIP. 85/month for 2 phones Most cloud voip providers charge 5-10/month/phone to lease/rent a phone like that. It's crucial that Poly certificates are factory-installed and not added later. The Polycom VVX 411 with OnSIP Provisioning is a 12 line HD Voice business. Just go with RingCentral, Nextiva, or any number of cloud-based offerings. At the bottom of Home view is a Page Indicator that shows how many pages of icons Home view displays To change the highlighted icon, press the up, down, right, or left arrow key.
#Nextiva support provision polycom full
You can reuse existing Poly phones with 8x8 service as long as they are a supported model with a valid factory-installed device certificate. Polycom VVX 411 full user guide v1.0 Using your phone Home view Home view displays your phone line and messages settings, and information. These steps are generally intended for reusing Poly phones with 8x8 service. Log into the DHCP server and check the vendor option (s) on the scope the phone is getting an IP address in. for VVX Business Media Phones and SoundStructure 622 MB Nov 30, 2018: Polycom Better Together over Ethernet Connector (BToE) Application 3.7.5 5. These devices will need to have the firmware upgraded. I guess I would do it in the following order: Log into the server and check the provisioned device is in there with the correct MAC address. VVX phones on firmware lower than 4.1.6, and SoundPoint IP phones on firmware lower than 4.0.8 will not come online and will display Line Unregistered when provisioned to 8x8.
#Nextiva support provision polycom password
Write this down somewhere as you will need to enter it as the reset password later.Make sure the phone is on a supported firmware version. This will be a 12 digit number appearing on a sticker at the back of your phone. Step 2: Polycom Factory Reset without Passwordįirst you will need to look at the back of your phone to locate the MAC address. If this still does not work, we will go to the next step and perform a reset without the password. Enter the admin password ( 456 by default).
#Nextiva support provision polycom software
From the Polycom support site download the Polycom UC Software 4.1.4 release sig split.zip package.
#Nextiva support provision polycom install
I had successfully registered this phone, using the same phone configuration, with a previous install of Asterisk (AsteriskNOW 1.6 with FreePBX 2.5, upgraded to 2.6, 2.7, and finally to 2.8 using the Module Admin GUI) but decided to. As this article is using a Polycom VVX 400 for the examples then the current desired firmware version is 4.1.4. Asterisk is replying to the phone’s REGISTER request with a 401 Unauthorized message.
So before we get started, it’s worth trying to do a factory reset with the default password of 456 in case it was never changed. I’m trying to register an Avaya 9630 IP phone with my Asterisk box. If you purchased a Polycom phone used, it was previously deployed in a network environment that you didn’t manage or was provided by another cloud provider, unfortunately it’s likely that the password was changed.